1. Information We Collect
We may collect the following types of information when you contact us, place an order, or interact with our business:
- Personal Identification Information: Name, email address, phone number, business name.
- Business Information: GST number, billing address, shipping address, purchase history.
- Communication Data: Messages, inquiries, and feedback you send us.
- Usage Data: How you interact with our website or contact channels.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders or inquiries.
- To issue GST-compliant invoices and maintain financial records as required by law.
- To communicate with you regarding your orders, queries, or updates.
- To improve our services, website, and customer experience.
- To comply with legal obligations under Indian laws and GST regulations.
3. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Legal Compliance: When required by law, government authority, or for GST filing purposes.
- Business Operations: With trusted service providers who assist in order fulfillment, accounting, or logistics, under strict confidentiality agreements.
- Business Transfer: In the event of a merger, acquisition, or sale of our business assets.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law (including GST records, which are retained for a minimum of 6 years as per Indian tax regulations).
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for marketing communications at any time.
7. Cookies
Our website may use basic cookies to improve user experience. These cookies do not collect personal information and can be disabled in your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us:
8/9 Bilkha Plaza, Kasturba Road, Nr. Dharam Cinema,
Rajkot, Gujarat – 360001
GST No: 24AAKFD2726J1ZH